Last Tuesday, I had the opportunity to host/moderate a tweetchat with Sam Yen, who is chief design officer for SAP. I knew Sam Yen from a Teched Live interview that I did with him before, and knew about his passions with regards to user experience and design thinking. Sam has been leading the shift from feature thinking to design- and user-experience thinking at SAP. And that is important, as end-users expect much more from their users-experience. While doing their work at the office, today’s users expect the consumer-like experience that they see from their smart devices and consumer applications. Not only is…
Between tech and madness lies creativity